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Back to School FAQ – 2025-2026 School Year
Q: What do we need to do to be prepared for the first day of school?
A: Our Back to School Checklist is a helpful resource that outlines everything your family needs to be ready for the first day.
Q: What school supplies do I need to purchase for my child(ren)?
A: Click on High School Supply List and/or Middle School Supply List to find the supplies needed for each course.
Q: What is the bell schedule at West?
A: The school day begins at 7:25 a.m. and ends at 2:40 p.m. for all students.
Click here for the School Day Bell Schedule.
Q: Who is my child's school counselor?
A: Students with last names:
Q: Who is my child’s associate principal?
A: Students with last names:
A-L Trudy Wahlen- Trudy.Wahlen@nbexcellence.org
M-Z Greg DePue-Greg.DePue@nbexcellence.org
Q: When will schedules be ready to view in Infinite Campus?
A: Starting on August 11, 2025 - You can access IC to view student schedules, locker numbers, and bus information. Please utilize the “Calendar View” in Infinite Campus to see your child’s day-to-day schedule. Minor schedule changes are still being made, including study hall assignments; we recommend waiting until closer to the first day to print/view your final copy. If you would like to print your child’s schedule according to the colored-day please go to DOCUMENTS and click “Student Schedule with Locker Info”. This will allow you to view 4 columns: Red Day, Orange Day, Yellow Day, & Green Day.
Q: What are the attendance procedures?
A: To report a full-day absence, early release (appointments, etc.), or a late arrival we have 2 options for parents to use.
- You may call the attendance line at 262-789-6410 prior to 9:00 a.m. and leave your name and relationship to the student, your child's name, the reason for the absence, and a phone number in case we need to contact you. If you are taking your child out for an appointment, be sure to state the time you are picking him/her up and if he/she will be returning to school.
- You may report the absence using the parent portal through Infinite Campus. You can login to your parent portal to request absences and you will see confirmation when the attendance has been processed. You may also download the app to your phone for convenience.
Important Note:
If your child is absent for a Medical/Ortho/ Dental Etc... Appointment, please provide a medical note after the appointment. This will exempt the absence for the time missed. Medical notes can be:
If your child becomes ill during the school day, they should ask their teacher to go to the health room (143). Our health room aide will contact a parent/guardian to determine if the child should be picked up from school.
Q: Why does my child need to bring their student ID to school every day?
A: Student IDs are used to take Digital Attendance during flex, study halls, and open campus, and used for lunch purchases. Students will scan their IDs each day. If a student does not bring their ID to school they will receive a warning from the office. If the student forgets their ID more than once, they will be issued a new ID and charged $5.00. Students may pay with cash or the charge will be added to their Parents Infinite Campus fees account.
Q: How do I qualify for Open Campus?
A: Juniors and Seniors who meet ALL criteria will have an Open Campus option during flex time and one Study Hall. However, students who have returned their contracts and their schedules reflect open campus, may leave during Study Hall. Additionally, there will be a number of days in which Open Campus will be closed for mandatory flex meetings . Please look for further communications throughout the school year.*
Q: What is Flex Time?
A: Flex Time offers a period in the middle of the school day that students can use to best meet their individual needs. Options will include:
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Visiting a chosen class/teacher to seek help with challenges, or to expand on interests
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Collaborating with teachers, counselors, other school staff, and students on assignments, projects
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Attending club meetings or activities. (These meetings will be scheduled as needed by advisors.)
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Juniors and Seniors who meet certain criteria will have an Open Campus option during Flex Time.
Q: What do I do if I am taking an online course?
A: Students who have signed up for online courses should be receiving information regarding the specific courses and enrollment information shortly. The only exception to this will be students who are signed up for online Physical Education as this information will be shared at the onset of the school year. All students signed up for online courses will have these courses appear as a ninth-hour course in their schedule as they can be completed at any time and it is not necessary to complete them within the normal instructional day.
Q: I have never logged into my Infinite Campus portal. What do I do?
A: Please contact the main office at 262-789-6298
Q: I am having trouble logging into Infinite Campus, what do I do?
A: If you have forgotten your pass codes or need additional assistance, please call 262-789-6298 or email the Parent Help Line at parentportal@nbexcellence.org
Q: How do I download the Infinite Campus Mobile App for the school district?
A: We encourage you to go paperless and use the Infinite Campus Mobile App.
The App is available on both Android and Apple devices
Click here for the Android App
Click here for the Apple/iOS App
Q: How do I look up my bus route information?
A: Your student’s bus information can be found under the Transportation tab in Infinite Campus. Durham Bus Co. no longer mails postcards with route information. If you have any questions, please contact them directly at 262-784-7278.
Q: How do I post funds to my child’s lunch account and pay supplemental fees?
A: Lunch account information, along with free and reduced applications, will be emailed to parents from the District Office in August. You may also apply funds to your child(ren)’s account on the school webstore in Infinite Campus. Click here for directions to pay fees in Infinite Campus.
Q: What sports and activities can my child get involved in?
A full list of activity offerings is available on the Athletics & Activities directory. More information about our athletic and activity offerings can be found on our athletic website: www.gobound.com/wi/schools/newberlinw On our website you can find information about athletic registration, summer camps, event tickets, and much more.
Q: Can I follow the school on social media?
A: Yes! Please follow us on Facebook, Instagram, and Twitter!
New Berlin West Middle/High School
Athletics:
Q: How do we get our athletic passes?
A: Athletic Event Passes: As in previous years, athletic passes will not be printed on student IDs. Season passes and 8-pack ticket options will be available through Bound, our new athletic management platform.
Q: What if I need to park in the student parking lot for only a few days?
A: If you need to park in the student parking lot for only a few days of the school year, you will be allowed three free one-day parking passes. You may pick this up from the main office. After 3 days, you may purchase a one-day parking pass for $2 per day.
Q. How do I pick up my Chromebook?
A: More details can be found here: Chromebook Distribution Information
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