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School District of New Berlin (SDNB) teachers frequently utilize technology tools and online applications to deliver instruction and create meaningful, customized learning experiences for students. Through these digital practices, we are better able to focus on how our learners develop the skills that are important for success in today's world - skills such as creation, communication, critical thinking and collaboration.
To support a more robust learning environment, the SDNB provides a 1:1 Digital Learning Environment. Providing access to technology supports the broader goal of preparing our students for life and learning in and outside of the district through personalized learning.
Chromebooks are assigned as 1:1 devices to students in grades 5-12 and iPads are assigned as 1:1 devices to students in grades K-4.
Optional Device Replacement Plan
The School District of New Berlin (SDNB) provides an annual, optional device replacement plan to cover losses and failure that are excluded or that exceed the value of the existing comprehensive device warranty. Please review the entire Optional Device Replacement Plan.
If you choose to enroll in the optional device replacement plan, you may submit payment via the Infinite Campus Parent Portal or via check to SDNB - Technology Department.
Technical Support Information
The TechKNOW Student Help Desk, located in the Learning Commons at New Berlin Eisenhower and New Berlin West, provides in-person technical support on regular school days from 7:00 a.m. to 3:30 p.m. Students are encouraged to visit for assistance with their assigned devices.
Additional technical support is available via email to techknow@nbexcellence.org or by voice to 262-789-6290. Technical support requests received outside of the TechKNOW support hours will generally be responded to by the end of the next regular school day.
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